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Last updated: August 14, 2026
We want you to be happy with your purchase from Rod Wave Elite. If you are not fully satisfied, you may be eligible for a refund or exchange, subject to the conditions below and the timeframe specified at the time of purchase.
To request a refund, please contact us at [email protected] with your order number and the reason for your request. We may ask for additional information or photos to help process your request.
Once your refund request is approved, please allow a reasonable number of business days for the refund to be processed and reflected in your original payment method, depending on your bank or payment provider.
Certain items may not be eligible for a refund, including digital products that have already been accessed or downloaded, personalized or custom-made items, and items marked as final sale at the time of purchase.
If you have any questions about our Refund Policy, please contact us at [email protected].
